phspin Privacy Policy

1. Who We Are

phspin operates the online gaming platform accessible at phspin.one, offering casino games, sports betting, fishing games, bingo, and related services to players in the Philippines. For the purposes of this Privacy Policy, phspin is the data controller responsible for the personal information collected through the phspin platform.

If you have any questions about how phspin handles your personal data, you can reach our support team at any time via live chat on the platform or by email at the address provided in Section 15 of this policy.

2. Personal Data We Collect

phspin collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration Data

When you create a phspin account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and password (password is stored in encrypted form)
• Preferred currency (Philippine Peso, ₱)

2.2 Identity Verification Data

As part of our Know Your Customer (KYC) obligations, phspin may request copies of identity documents, including:

• Government-issued photo ID (Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID)
• Proof of residential address (utility bill, bank statement, or barangay certificate dated within the last three months)
• Selfie or live photo for identity confirmation
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your registered name)

2.3 Financial Data

phspin collects financial information necessary to process deposits and withdrawals, including:

• Payment method details (GCash number, PayMaya number, bank account details for BPI, BDO, or Metrobank)
• Transaction history (deposits, withdrawals, wagers, winnings, and bonus activity)
• Account balance information

phspin does not store full card numbers or banking credentials on our servers. Payment processing is handled through secure, regulated payment processors.

2.4 Gaming Activity Data

phspin records data about your gaming activity on the platform, including:

• Games played, wagers placed, and outcomes
• Session duration and frequency of play
• Bonus usage and wagering requirement progress
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical and Device Data

When you access phspin, we automatically collect certain technical data, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Referring URL and pages visited on phspin.one
• Session timestamps and duration
• Cookie identifiers (see Section 7)

2.6 Communications Data

If you contact phspin's support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.

3. How We Collect Your Data

phspin collects personal data through the following means:

• Directly from you – when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically – through cookies, web beacons, and server logs when you access and interact with phspin.one.
• From third parties – from identity verification service providers, payment processors, fraud detection services, and, where applicable, from publicly available sources for compliance purposes.

4. How phspin Uses Your Personal Data

phspin uses the personal data we collect for the following purposes:

phspin will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

phspin processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations:

• Contractual necessity – Processing is necessary to perform our contract with you, including operating your phspin account, processing transactions, and providing gaming services.
• Legal obligation – Processing is required to comply with applicable laws and regulations, including KYC obligations, anti-money laundering requirements, and regulatory reporting duties.
• Legitimate interests – Processing is necessary for phspin's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent – Where phspin relies on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

6. Sharing Your Personal Data

phspin does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors – GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals on your phspin account.
• Identity verification providers – Third-party KYC and age verification service providers who assist phspin in verifying the identity and age of players.
• Fraud prevention and security services – Providers of fraud detection, risk management, and cybersecurity services that help phspin protect the platform and its players.
• Game software providers – Licensed game developers and studios whose games are available on phspin. These providers may receive limited technical data necessary to deliver their games.
• Regulatory and law enforcement authorities – PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulation.
• Professional advisers – Legal counsel, auditors, and other professional advisers engaged by phspin, subject to confidentiality obligations.
• Business successors – In the event of a merger, acquisition, or sale of phspin's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom phspin shares personal data are required to handle that data in accordance with applicable privacy laws and phspin's data processing standards.

7. Cookies & Tracking Technologies

phspin uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. A cookie is a small text file stored on your device when you visit phspin.one.

7.1 Types of Cookies We Use

• Strictly necessary cookies – Essential for the platform to function. These include session authentication cookies that keep you logged in to your phspin account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies – Remember your preferences such as language settings, preferred game categories, and responsible gaming tool configurations.
• Analytics cookies – Help phspin understand how players use the platform, which pages are most visited, and where technical issues occur. This data is aggregated and does not identify individual players.
• Marketing cookies – Used to deliver relevant promotional content to you on the phspin platform, based on your gaming activity and preferences. These are only activated with your consent.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings or through the cookie preference center available on phspin.one. Please note that disabling certain cookies may affect the functionality of the phspin platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.

8. Data Retention

phspin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with phspin and for a period thereafter as required by applicable law.

Specifically, phspin retains:

• Account and KYC data – For a minimum of five (5) years following account closure, in accordance with anti-money laundering regulations applicable in the Philippines.
• Transaction records – For a minimum of five (5) years following the date of each transaction.
• Gaming activity data – For the duration of your account and for up to three (3) years following account closure, for responsible gaming monitoring and dispute resolution purposes.
• Communications data – For up to three (3) years following the date of the communication, for quality assurance and dispute resolution purposes.
• Technical and device data – For up to twelve (12) months from the date of collection, unless retained longer for fraud investigation purposes.

When personal data is no longer required, phspin will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

phspin implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and phspin.one
• Encrypted storage of passwords and sensitive personal data
• Access controls limiting personal data access to authorized phspin personnel on a need-to-know basis
• Regular security audits and vulnerability assessments of the phspin platform
• Two-factor authentication (2FA) options for player accounts
• Continuous monitoring for suspicious activity and unauthorized access attempts

While phspin takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phspin will notify you and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by phspin:

• Right to be informed – You have the right to be informed about how phspin collects and uses your personal data, as set out in this Privacy Policy.
• Right of access – You have the right to request a copy of the personal data phspin holds about you and information about how it is processed.
• Right to rectification – You have the right to request correction of any inaccurate or incomplete personal data phspin holds about you.
• Right to erasure – You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phspin's legal retention obligations.
• Right to object – You have the right to object to phspin's processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes.
• Right to data portability – You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent – Where phspin processes your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint – You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe phspin has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact phspin's support team via live chat or email. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

phspin is strictly an adult platform. Access to phspin is prohibited for individuals under the age of 21 years, in accordance with Philippine gaming regulations. phspin does not knowingly collect personal data from individuals under 21 years of age.

If phspin becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, void all wagers and balances, and securely delete the personal data collected. If you believe that a minor has registered an account on phspin, please contact our support team immediately.

12. Third-Party Links and Services

The phspin platform may contain references to third-party payment services such as GCash and PayMaya. phspin is not responsible for the privacy practices of these third-party services. When you interact with a third-party payment provider, their own privacy policy will govern the collection and use of your data by that provider. We encourage you to review the privacy policies of any third-party services you use in connection with your phspin account.

13. International Data Transfers

phspin primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines, for example where phspin uses game software providers or technology service providers based in other jurisdictions.

Where personal data is transferred outside the Philippines, phspin ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act and the standards set by the National Privacy Commission.

14. Changes to This Privacy Policy

phspin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, phspin will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how phspin protects your personal data. Your continued use of the phspin platform following the effective date of any amendment constitutes your acknowledgment of the updated policy.

15. Contact & Data Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or phspin's handling of your personal data, please contact our Data Privacy team. We aim to respond to all privacy-related inquiries within five (5) business days.

If you are not satisfied with phspin's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.